Most likely your company is not an IT business, so why would a company that is not in the IT field have an IT group? For example, I drive a car for my job, but I don't have a mechanic on staff. Instead I know of a reputable mechanic or shop that I take my vehicle to when there is an issue. The mechanic looks out for me by recommending prevenative maintanence to hopefully not get stuck with a bigger issue down the road (no pun intended).
Whether you have an internal IT group or not, we can help setup your business by developing a disaster prevention plan, and disaster recover plan. This will lower your risk and exposure to a disaster which could knock your business out-of-business.
We work on a project basis. This creates a win-win situation. It is in our best interested to resolved your issue as fast as we can. This will allow you get back to your business faster, and we have a goal of finding the most efficient way and have the time to talk to you and fully understand your issue without the thought of how much this is costing. Our work has a 30-60 day gaurantee on it so we want to fix your issues permentaly so we don't have to continually return the same service calls. Additionally we have a prevenative maintenance plan to fix problems before they happen, that has a SLA (Service Level Agreement) contract and sets up an environment to prevent issues proactively. That sets up a plan which it is our best interest to make sure your business is running as smooth and without issues as possible.
It doesn't make sense for most companies to house their own server onsite. The cost for one company to keep the system managed, backed up, and up-to-date is not practical. The local IT group (if there is one) has a vested interested in keeping these systems for their job security. That is the wrong objective. To keep your up-time, accessibility, and cost low, we suggest moving to a hosted solution, where there are redundant network connections, backup generators, monitored and secure. For the servers and individual machines that must remain in house, or are in transistion to a hosted solution. We have a prevention maintenance plan that covers remote monitoring, remote access, and backup.
We don't want you to run a server just to run a server. We will setup a Service Level Agreement (SLA) with you to keep your company working. Since this is a fraction of what you would pay for an employee salary, benefits, etc. You'll see tremendous savings, and great up-time. By keeping the systems up-to-date, backed up, and prevenative maintenance done, this keeps us both focusing on business not reacting to a crisis.
We can be your IT Managed Service Provider, or augment your existing staff to keep cost low and up-time high. We focus on the Small to Mid Sized businesses. Depending on the number and type of users in your business, many mid sized companies have created an internal IT department. We don't want to eliminate jobs, we want to put to use the best resources where they see fit. The local IT group may be better utilized on different projects, and growing the business.
Your company is growing or you need to grow but scaling by adding more employees should not be the first response. Scale your company by utilizing technology. Just the act of adding employees does not scale your business, but actually lowers your effiency. Using the right technology and solutions will return a scale in magnatitude more then any other means.
Services are moving to the cloud, social networking is increasing, Backup of your data is critical, mobility is vital. We research and test many solutions. Our decision is completely different then most consulting and software companies, by pick the tools that meet requirments not based on the features they offer and their dedication to supporting the product. The other factors that we use to determine the solution is the companies stance on an open sharing platform. It is your data your putting into the system, and by keeping it open, not only allows you to pull it out and move it but also keeps the company competitive on usability, features, price, uptime. There must always be an open data mobility standard.
Contact us for your specific need and concern.
What We Do
As a technology consulting and services company, we provide many services. Here are some of the more commonly requested services.
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A great project management software I recommend and use is Basecamp. It is a clean interface, and easy use tool to manage projects. Basecamp is hosted so there is no software needed to download, and available anywhere you have internet access. Either keep your projects or a group, I recommend and use Basecamp. There is a free version to try for as long as you like. When you want more space, and features you have the option to upgrade anytime. The great feature of this application, is the billing. They bill monthly, no cancellation fees, no contracts, upgrade - downgrade when ever you like.
A web based Contact Management system. I recommend and use is Highrise. It is a clean interface, and easy use tool to manage contacts. Highrise is hosted so there is no software needed to download, and available anywhere you have internet access. There is a group feature to share contacts, and tagging ability to track similar contacts and search/sort based on the tags you add. I recommend and use Highrise. There is a free version to try for as long as you like. When you want more space, and features you have the option to upgrade anytime. The great feature of this application, is the billing. They bill monthly, no cancellation fees, no contracts, upgrade - downgrade when ever you like.
An electronic bulletin board of sorts. You and your company can use to share thoughts of current work activity, share a calendar, keep track of ideas and collaborate. I recommend and use is Backpack. It is a clean interface, and easy use tool to manage ideas, calendars, work activities. Backpack is hosted so there is no software needed to download, and available anywhere you have internet access. It is best used in a group environemtn but not required. I recommend and use Backpack. There is a free version to try for as long as you like. When you want more space, and features you have the option to upgrade anytime. The great feature of this application, is the billing. They bill monthly, no cancellation fees, no contracts, upgrade - downgrade when ever you like.
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